Let’s talk
All designs

The follow-through

From a new request to the next right step.

Automation / Business operationsOriginal studio demonstration

See the work move.

Interactive example
A real estate agent

An organised lead and a relevant reply, ready for your team.

Website contact formSample input

“Hi, I’m Sam. Could I view the garden townhouse on Saturday afternoon? Email works best for me.”

Website formContact list / CRMEmail draft

Enquiry received

Connected tools

The form passes the enquiry into the workflow. Required contact details are checked.

A new viewing request is ready to be organised.

Name
Sam
Preferred contact
Email
Request
Property viewing
Step 1 of 4

Illustrative data. No tools are connected and no messages are sent.

From a new request to the next right step.

The brief

Make everyday automation tangible: show how enquiries, bookings, content and common questions move from an incoming request to something a team can use.

Our approach

Follow sample information through each handover. See where connected tools do the routine work, where AI helps interpret or draft, and where a person checks the result. Explore a paused workflow to understand how exceptions come back to the team.

What we can
take off your plate.

Choose a task that repeats. We design the connections, the AI assistance and the handover around how your business actually works.

Enquiries & follow-up

Website form → organised contact → reply draft

Capture the request, pull out the useful details and prepare a relevant response for the right person.

Bookings & reminders

Request → availability check → confirmation

Bring booking requests into your calendar process, with rules for alternatives, confirmations and agreed reminders.

Content & approvals

Draft → checks → reviewer → schedule

Keep assets, captions and feedback together. Flag what is missing and move approved content to the next stage.

Business knowledge & answers

Question → approved information → answer or handover

Help staff or visitors find useful information from your own documents, with a person handling anything outside the agreed scope.

From your process
to a working system.

AI reads, summarises and drafts. Your business rules decide where work goes and which actions need approval.

Tell us what keeps repeating
  1. Map the task

    Agree on the trigger, information needed, desired result and who owns the next step.

  2. Connect & build

    Connect the forms, inboxes, calendars or business tools your setup supports. Add the prompts and rules.

  3. Test the exceptions

    Check missing details, uncertain answers and failed connections. Define the path back to your team.

  4. Hand over & support

    Document the workflow, show your team how to use it and agree on ongoing monitoring and care.

See a little of
your business here?

Let’s make it your own
Up next / WebsitesOsteria Fiore